For Simon Walsh, running the Asia Pacific office for i3 Solutions Inc. has been the perfect fit. Walsh’s expertise in the areas of IT and business development combined with his valuable people skills have given him a competitive edge in the fast growing APAC market.

And that’s good because Walsh sees wide open growth and opportunities for developing a profitable market in specialized healthcare IT products in APAC. As the CEO for the Asia-Pacific office of i3 Solutions, Walsh has been driving sales and services of the Panacea™ hospital bedside entertainment system which is transforming the hospital experience for patients.

Says Walsh, “There’s a huge probability that this area of specialized healthcare IT products will grow massively in the next few years as the uptake of electronic health record implementation grows and patient satisfaction becomes more important due to an aging population.”

Patient satisfaction is a huge part of what has made Panacea™ such a success. The state of the art integrated bedside terminal is able to deliver on-demand entertainment options with just a touch of the screen. Without getting out of bed, patients can access movies, Internet, phone and games and also use it to electronically order their meals, fill in feedback surveys and get important hospital information.

Panacea™ is also a valuable tool for hospital staff that provides them with security-tight access to a patient’s medical information. Hospitals in Canada currently using Panacea™ have reported that both patient satisfaction and staff satisfaction are up.

Walsh is convinced that when hospitals in the APAC market see what Panacea™ has to offer in terms of efficiencies, access to hospital systems, education and an all-round better experience, they’ll be quick to jump onboard.

“Panacea™ is a huge step up from what the majority of hospitals in the APAC market are using now which is outdated TV entertainment systems and paper based health record systems,” says Walsh.
Hospitals have been reluctant to switch because they believe they’re keeping costs down but, says Walsh, “It’s inevitable they’ll be updating their Medical record systems over the next few years to go paperless and once they do, they’ll see how it will save them a lot of money.”

In addition to savings costs, Walsh says Panacea™ also eliminates mistakes that can happen with handwritten records. Doctors and nurses can access and update patient records using a barcode scanner and use it to verify medication delivery, track patients and assist staff with asset management.

“I hope it doesn’t take a high profile mistake in an Australian hospital before the changeover to electronic health record systems is enforced,” says Walsh.
“The overall task of reducing costs is achievable to anyone. Combine both of these parts and you have a very effective product for any hospital.”

Walsh is excited about the potential he sees in the APAC market and is working closely with partners across a wide area to secure new business. “Outside of Australia and New Zealand, I see lots of opportunities,” says Walsh. “The strongest market possibilities are in Hong Kong, Malaysia and Singapore with China possibly opening up in a few years.”

There’s another perk to Walsh’s job and that’s being based in Sydney, Australia, home to miles of white sand beaches and lots of sunshine. As Walsh says, “I have to say the outdoor lifestyle fits me to a T.”

This blog has been set up to explore the many facets and benefits of the Panacea™ patient entertainment system. Stay tuned for blogs on such topics as patient satisfaction studies and how the Panacea™ transformed one patient’s hospital stay.