Panacea™

The award-winning Panacea Bedside Terminal by i3 Solutions, where patients, hospital staff and administrators can now experience the ultimate on-demand solution to enhance the delivery of care in hospitals.

IT Solutions

Our managed services offer a wide variety of flexible, mix-and-match options that are tailored to your needs and your budget.

Patient Experience

The Importance of Patient Experience – A Customer Service Perspective

The Beryl Institute defines patient experience as, “the sum of all interactions, shaped by an organization’s culture, that influence patient perceptions across the continuum of care.” In their paper titled Patient Perspectives on Patient Experience 2018, patient experience is highly influenced by people related functions; more than place or process experiences. It is the people [...]

How Panacea™ Can Help Improve Hospital Food Services

Improving the Patient Experience.

Traditionally, patients have had little to no control over the food they receive during their hospital stay; the tale of unpalatable hospital food is also a common one. Yet no one can argue that food is an important part of not only the patient experience, but also a vital part of patient […]